Privacy Policy
It is MangoSigns ("MangoSigns," "we",
"our" or "us") policy to respect your privacy regarding any
information we may collect while operating our websites.
This Privacy Policy describes what information we collect, how
we use the information and how you can control what you provide us.
This Privacy Policy also incorporates our
Security
Policy
, our
GDPR
FAQ
, our
Cookie
Policy
and our
Third Party Infrastructure Policy
.
What information is
collected
Information you
provide us
MangoSigns may collect the following personally-identifying
information:
·
email address and
company name
·
contact information
including name, and billing and shipping address (only for payments requiring
shipment)
·
billing information
including credit card details
·
preferences or
settings that determine a consistent experience on our service
·
your internet protocol
(IP) address
·
feedback or requests
for support
·
user content, to the
extent that you choose to input personally-identifying data as part of slides
for your signage, images, and other content that you post to or through our
service
The amount and type of information that MangoSigns gathers
depends on the nature of the interaction. For example, we ask visitors who sign
up for an account at MangoSigns to provide a company name and email address.
Those who engage in transactions with MangoSigns – by purchasing a paid
account, for example – are asked to provide additional information, including
as necessary the personal and financial information required to process those
transactions.
Information we collect
automatically
Like most website operators, MangoSigns collects
non-personally-identifying information of the sort that web browsers and
servers typically make available, such as the browser type, language
preference, referring site, and the date and time of each visitor request. MangoSigns’
purpose in collecting non-personally identifying information is to better
understand how MangoSigns’ visitors use its website. This information is never
shared or published, but helps us understand how to improve our services.
Cookies
A cookie is a string of information that a website stores on a
visitor’s computer, and that the visitor’s browser provides to the website each
time the visitor returns. MangoSigns uses cookies to help identify and track
visitors, their usage of MangoSigns website, and their website access
preferences. MangoSigns visitors who do not wish to have cookies placed on
their computers should set their browsers to refuse cookies before using MangoSigns
website, with the drawback that certain features of the MangoSigns website may
not function properly without the aid of cookies.
Use of Intercom Services
We use third-party analytics services to help understand your
usage of our services. In particular, we provide a
limited amount of your information (such as sign-up date and some personal
information like your email address) to Intercom, Inc. (“Intercom”) and utilize
Intercom to collect data for analytics purposes when you visit our website or
use our product. As a data processor acting on our behalf, Intercom analyzes
your use of our website and/or product and tracks our relationship by way of
cookies and similar technologies so that we can improve our service to you. For
more information on Intercom's use of cookies, please visit
https://www.intercom.com/terms-and-policies#cookie-policy
. We may also use Intercom as a medium for communications, either through email, or through
messages within our product(s). As part of our service agreements, Intercom
collects publicly available contact and social information related to you, such
as your email address, gender, company, job title, photos, website URLs, social
network handles and physical addresses, to enhance your user experience. For
more information on the privacy practices of Intercom, please visit
https://www.intercom.com/terms-and-policies#privacy
. Intercom’s services are governed by Intercom’s terms of use which can be found at
https://www.intercom.com/terms-and-policies#terms
. If you would like
to opt out of having this information collected by or submitted to Intercom,
please contact us.
Aggregated Statistics
MangoSigns may collect statistics about the behavior of visitors
to its websites. For instance, MangoSigns may monitor the most popular templates
on the MangoSigns website. MangoSigns may display this information publicly or
provide it to others.
How information is
used
MangoSigns uses information it collects to deliver MangoSigns’
service to you and continuously enhance your experience. If you are a
registered user of a MangoSigns website and have supplied your email address, MangoSigns
may occasionally send you an email to tell you about new features, solicit your
feedback, or just keep you up to date with what’s going on with MangoSigns and
our products. We primarily use our product blog, and In-App messenger to
communicate this type of information, so we expect to keep this type of email
to a minimum. If you send us a request (for example via a support email or via
one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to
help us support other users.
With whom information
is shared
MangoSigns uses certain third-party services to enhance your
user experience, collect public-information about visitors and collect and
process payments securely.
MangoSigns discloses personally-identifying information only to
those of its employees, contractors and affiliated organizations that need to
know that information in order to process it on MangoSigns’
behalf or to provide services available at MangoSigns’ websites, and that have
agreed not to disclose it to others. Some of those employees, contractors and
affiliated organizations may be located outside of your home country. By using MangoSigns’
websites, you consent to the transfer of such information to them.
Additionally, MangoSigns may disclose personally-identifying
information only in response to a subpoena, court order or other governmental
request, or when MangoSigns believes in good faith that disclosure is
reasonably necessary to protect the property or rights of MangoSigns, third
parties or the public at large.
MangoSigns will not rent or sell personally-identifying
information to anyone.
Business Transfers
If MangoSigns, or substantially all of
its assets, were acquired, or in the unlikely event that MangoSigns goes out of
business or enters bankruptcy, user information would be one of the assets that
is transferred or acquired by a third party. You acknowledge that such
transfers may occur, and that any acquirer of MangoSigns may continue to use
your personal information as set forth in this policy.
How you can control
the information we collect
MangoSigns collects personally-identifying information only
insofar as is necessary or appropriate to fulfill the purpose of the visitor’s
interaction with MangoSigns. MangoSigns does not store credit card details that
are entered at the time of purchase, that information is sent directly to
Stripe (our payment processor) and we only store the necessary references to
your account such that we can securely interact with our payment processor. You
can control which information you supply at any time, with the caveat that it
may prevent you from engaging in certain website-related activities.
EU personal data
If you are located in the EU, United
Kingdom, Lichtenstein, Norway, Switzerland, or Iceland, you may have additional
rights under the EU General Data Protection Regulation (the “GDPR”) related to
your personal data, as further described below. MangoSigns will be the
controller of your personal data processed in connection with
the service.
Accessing, correcting,
and deleting your personal data
You have certain rights with respect to your personal data, and
we want to help you review and update your information to ensure it is accurate
and up-to-date.
If you have a MangoSigns account, you can accomplish most of the
following by logging into your account. For more information or any additional requests you can contact us via
email
.
·
Access:
You can request more information about
the personal data we hold about you and request a copy of such personal data.
·
Rectification:
If you believe that any personal data we
are holding about you is incorrect or incomplete, you can request that we
correct or supplement such data.
·
Erasure:
You can request that we erase some or all of your personal data from our systems. If you wish to
erase all of your personal data, you can sign in and
delete your user account from the account settings page.
·
Portability:
You can ask for a copy of your personal
data in a machine-readable format.
How information is
protected
MangoSigns takes all measures reasonably necessary to protect
against the unauthorized access, use, alteration or destruction of potentially
personally-identifying and personally-identifying information. Your account is
protected by a password you set and are responsible for keeping safe. When
entering information into our system such as passwords or financial
information, all if this is done securely using SSL.
International privacy
laws
If you are using our service from outside of the United States,
please be aware that you are sending data, including personally identifying
information, to the United States where our servers are located. That
information may then be transferred within the United States and then
transferred back out of the United States to countries outside of your
residence, depending upon the type of information and how it is stored by us.
Our collection, storage and use of your personal information will at all times continue to be governed by this Privacy Policy.
Children and our
services
Our services are not directed towards children and you may not
use our service if you are under the age of 13. You must also be old enough to
consent for the processing of your personal data in your country. In certain
countries, we may allow a parent or guardian to consent for you on your behalf.
Privacy Policy Changes
MangoSigns may change its Privacy Policy from time to time, and
in MangoSigns’ sole discretion. MangoSigns encourages visitors to frequently
check this page for any changes to its Privacy Policy. Your continued use of
this site after any change in this Privacy Policy will constitute your
acceptance of such change.
Effective as of 5-25-2018.